Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of luxurystuntempire.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Judy Evans –
Happy with my new
Jordan Day –
just got . really satisfied with the purchase
Ida Rams –
Utterly happy with purchase. Thanks to the store!
Dylan Nichols –
Matches the description in full. Gonna order another one soon
Harriso Harris –
With a discount, is the perfect purchase. Very happy with the store
Sara Serra –
That’s the only wtore where i found a new
Jeffrey Brooks –
is of an excellent quality, just as expected
Frieda Busch –
Like it a lot. Quality is excellent. Packed well. Recommend
Jack Thomas –
better than i expected. awesome!
Thomas Besson –
have just received my order. thank you very much!
Sarah Hoffman –
after a long search i am sure that the best price for is offered right here. the price is fair for the quality.
Yolanda Rodríguez –
I’m really glad I managed to get online with such a prompt delivery and on such a low price
Francisco Javier Bravo –
greatly made
David Gibson –
really happy with the purchase
Samuel Wilson –
Thanks to the store! very beautiful and fast delivery! super!
Lucas Harris –
even better than i expected!
Léa Goossens –
package arrived pretty fast and in good condition. Thank you very much!
David Kelley –
Fast and safe delivery. Great material. Recommend this product! thanks!
Wayne Bryant –
As described. was well packed. Great customer service.
Howard Hayes –
The quality of the product was good.The shipment was faster than I expected, I thought it would take about a month but it didn’t.
Theresa Winter –
Thank You Very Much. Very cool. Color as the photo.
Ralph Perez –
thanks! liked your
Johnny Bowman –
very satisfied with the purchase! excellent goods!
Κότυς Βάμβας –
With or without any discount, is a top quality must-have
Josep Flores –
Ordered with a nice discount, can’t be happier!
Bennet Dietrich –
Cool , quality matches the description.
Jack Gilbert –
It’s super ! I really like it. Thank you!
Víctor Manuel Santos –
Great! Quality super! Fast delivery! Thank You
Lisa Hicks –
even better than the picture. totally recommend this !
Michael Taylor –
Looks exactly like on the picture.
Sarah De Meyer –
absolutely true to the picture. my sibling is happier than ever 🙂
Nicole Ryan –
It was my third order in this store. Thanks!
Arthur Owens –
Thanks for fast delivery and good quality of my new !
Grace Reid –
Perfect! This in good condition and it is very cool
Alan Cox –
probably the best online – I mean, you often can’t even find anything of corresponding quality in offline stores
Sharon Sims –
Well made , fits & works perfectly
Elizabeth Cruz –
I am really thankful to the store for setting such a good price for
Kenneth Powell –
top quality, no drawbacks
Mia Robinson –
Good item and fast shipping. Thank you so much!
Marie Smith –
is a great purchase. I’m glad I bought it here.
Mildred Holmes –
Very good!
Daniel Anderson –
I really like this . very beautiful. Thnx!!
Sarah Beck –
my siblings are so satisfied with ! This is the most breathtaking product ever! me and my relatives would recommend this offer. It was handed over so fast, the prognosed delivery was slightly over) {{a week later and it came sooner than in nine days after making the payment! fabulously content with the acquisition and with the customer service. And this asset, outpaced previous expectations for theexpenses.
Σοφία Κουβέλης –
awesome !! really happy with the purchase!
Mila Zimmermann –
Thank you soo much!! Quality really good! I’ll give this store 5 stars.
Janet Cruz –
Super! THANK YOU VERY MUCH! It is perfect!
Carlotta Jung –
Met all my expectations, thanks!
Lachlan Ryan –
totally worth its price
Mateo Blanchard –
Very good . I like the quality. The store was attentive and cooperative.
Tyler Ortiz –
Very nice! Thanks
Syrine Millet –
Good service, nice store and fast delivery. Recommend!
Lisa Barnett –
This store is awesome. you won’t find brand new anywhere else for such a modest price, I guess.
Δεσποινα Βουγιουκλάκης –
The best part is free shipping 🙂 Huge thanks to the seller!